Cabo Verde Airlines (Transportes Aereos de Cabo Verde, TACV), the Republic of Cape Verde’s flag carrier has marked an in
Cabo Verde Airlines (Transportes Aereos de Cabo Verde, TACV), the Republic of Cape Verde’s flag carrier has marked an investment worth $10 million over 10 years. The company has selected SITA’s Horizon portfolio to introduce e-ticketing and e-commerce ser
Published: 04 Jul 2006
Cabo Verde Airlines (Transportes Aereos de Cabo Verde, TACV), the Republic of Cape Verde’s flag carrier has marked an investment worth $10 million over 10 years. The company has selected SITA’s Horizon portfolio to introduce e-ticketing and e-commerce ser
The Horizon solution set for Cabo Verde will enable the phased introduction of e-ticketing, online booking, ancillary online sales and other innovations, such as a highly automated Revenue Integrity System and a Frequent Flyer Programme, with a specific objective of boosting revenues by 15 percent and achieving considerable annual savings on sales and distribution costs.
The first phase of the project involves the implementation of e-ticketing, which is the top priority for TACV for 2006.
Last year, the airline transported 591,800 passengers across domestic and international routes.
“We feel that the time is right to invest in the complete automation of our passenger services and back office functions in order to support this growth and cut costs. We expect to reach the one million passenger mark by the end of 2009,” said Antonio Borges, corporate planning and IT Director, TACV.
Having e-ticketing, including e-ticketing interline, self-service and online booking facilities in place alone will help us reduce our distribution costs by up to $5 per ticket, added Frank Socha, advisor to the senior management of TACV, Airline Solutions.
Jamal El-Hoss regional sales vice president - SITA Middle East, Africa, South and Central Asia said TACV’s adoption of SITA’s Horizon portfolio further reiterates that more and more airlines are looking for, and understanding, the need for straightforward e-solutions that simplify the distribution process, enable passenger self-service and enhance yield and revenue management across all sales channels and customer touch points.