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Appetite for education: how online training resources can benefit the travel industry

Aug 29, 2014

Skills development is a major challenge for the fast-changing online travel industry, but help is at hand, writes Mariam Sharp

5 customer focused questions for the online travel industry to contemplate

Aug 28, 2014

Do you know what your competition is doing? If not now is the time to find out, writes Pamela Whitby

7 ways to play the revenue management game in online travel

Aug 27, 2014

Much has changed in the field of RM and today executives need much broader skills to be able to compete. Pamela Whitby reports

How your hotel's image contributes to a super successful hotel marketing campaign

Aug 26, 2014

With attention spans shrinking how do get to be the biggest name in the business? It’s all about branding, writes Phil Butler

How to avoid ‘bad profits’ in airline merchandising with a fair approach to fees

Aug 22, 2014

From fees that border on fraud to those necessary to provide a great customer service, Tom Bacon reckons airlines need to reassess

Here come the Russians

Aug 21, 2014

Relations between Russia and the West may be strained but data from suggests that European hotels should ignore the Russian traveller at their peril

3 steps to putting mobile first, last and always

Aug 20, 2014

If you’re a new mobile convert, what do you need to do right now? Guest columnist Joe Haslam has this advice

Segment or Die! The choice is yours

Aug 19, 2014

Mariam Sharp gets the inside track from some firms that are getting segmentation right

If your airline competitors are managing their campaigns better, shouldn’t you?

Aug 18, 2014

In what many are calling the year of technology investment, where should airlines focus their energy?

How innovation in payments technology is changing the way people travel for business

Aug 15, 2014

Jens Wohltorf, co-founder of Blacklane, discusses how the latest payment trends are making working lives easier and improving business opportunities across continents