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Five mobile innovation finalists but who will take home the prize?

Sep 18, 2014

The votes are in, the finalists named and come October the judges must decide on the travel industry’s best app

Differentiate to survive: how wearable technology could feed the sea of big data

Sep 17, 2014

With Apple launching their watch last week and Disney’s Mickey Mouse featuring strongly in the adverts, Mariam Sharp wonders where wearable technology could be headed?

How optimising brand experience can help hotels stand out

Sep 16, 2014

From a twittering concierge to special suites for the tweeters or access to a free Google Glass, Edward Perry takes a look at how to drive loyalty

Measure effectiveness: the No.4 element in a super successful marketing campaign

Sep 15, 2014

In the past few weeks we’ve looked at ways to raise your marketing game. Now Phil Butler shares tip number 4

How travel tech is rising to meet new travel routes

Sep 12, 2014

Social media and rating sites have already raised expectations around accommodation, tourist sites and restaurants, but travel routes too could soon be under the spotlight, writes LP Maurice, CEO and co-founder of coach travel booking platform, Busbud

Big data and the black box

Sep 11, 2014

On the anniversary of 9/11 and mystery around MH370 remains unsolved, Mariam Sharp considers whether black box data held in the cloud could improve customer service

Bored of online travel in Europe? Could Africa be calling?

Sep 10, 2014

The Africa rising story is now old news but are you missing the boat? Pamela Whitby reports after a month-long trip to South Africa

A CTO’s five step guide to big data: Small tips for a successful journey

Sep 10, 2014

Greg Garrison, CTO at TUI, has been captaining TUI’s probe into the world of big data analytics. A technology pioneer with years of experience at the helm of TUI’s innovation and development, Greg offers a step by step guide to help you develop a big data initiative that places customer at its core and enhances your competiveness in a commoditized marketplace.

Hilton on how to deliver purposeful innovation and digital good will

Sep 9, 2014

When new developments are happening at lightening speed, a global brand like Hilton needs to be ahead of curve. Joshua Sloser, VP Digital Product Innovation at Hilton shares some tips

Small screen, big issue for bookings?

Sep 8, 2014

Not so, say the metas and OTAs in a recent EyeforTravel report, which points to the growing power of the smartphone to deliver bookings