Travelocity leads in satisfaction among online...

Feb 22, 2012

A study in the US has indicated that customer satisfaction with online travel remains flat at 78, consistent with the category’s all-time high set last year.

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RSS Recent Articles

  • “Travelodge is not going into administration”

    Feb 21, 2012

    Travelodge will get financing from two New York-based hedge funds as the UK budget hotel chain owned by Dubai International Capital restructures debt. The company clarified that it is not going into administration.

  • Letting agents book ancillary products in less than a minute

    Feb 20, 2012

    Travel add-ons company Holiday Extras has announced developments to the technology powering its websites. The company says its partners and the travel trade will now benefit from a speedier booking process and a wider range of products.

  • New deal distribution system launched

    Feb 17, 2012

    TripAlertz Travel Solutions has introduced what is being described as the first-ever Deal Distribution System (DDS).

Industry Insight

New US law to ensure taxes and fees get included...

Jan 3, 2012

The U.S. Department of Transportation (DOT) is in news for a consumer rule that enhances protections for air travellers, and requires carriers, among...

Top OTAs “accuse” Google of abusing its power:...

Dec 29, 2011

A report by Wall Street Journal has indicated that top online travel agencies “like Expedia and Orbitz complain that Google’s new flight search tool...

Executive Viewpoint

Is innovation really happening in the travel...

Feb 9, 2012

IN-DEPTH: John T. Peters, SVP/GM Digital Strategy & Business Develpment, Rand McNally believes the price-driven, commodity travel space is about...

Assessing how the face of rail distribution is...

Feb 8, 2012

IN-DEPTH: If rail is to become truly international, the technology that facilitates and standardises the search, booking and fulfillment process will...

“Vacation rentals are the long tail of the...

Jan 31, 2012

IN-DEPTH: The core vacation rental market tends to attract the group and family market with the largest markets comprised in the US and large EU...

Press Release

Dealfind starts offering exclusive offers on...

Dec 29, 2011

Toronto-based group buying site Dealfind has introduced a new travel-specific offering, Dealfind Travel, promising exclusive offers on hotel and...