Jun 2, 2014

As the travel industry starts to mature and new disruptive forces enter the fray, are you – and your business partners – ready to pivot?

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  • New online travel distribution landscape

    Jan 23, 2014

    Lara Hernandez, VP Distribution & Relationship Marketing- Americas, IHG discusses how to seamlessly manage sales, distribution and customer service channels for ultimate reward

Industry Insight

The Weekly Eye: New Zealand into orbit, BA breaks ground, TripAdvisor and the future

Jan 8, 2014

Happy New Year! Our story picks this week deliver some top tips and trending snippets to propel you into 2014

Joining up the dots in travel distribution

Jul 11, 2014

In a fragmented sector having the latest distribution technology can help you differentiate, writes Ritesh Gupta

Tactics for hotels on the verge of throwing in the towel

Jun 11, 2014

If a customer finds a better deal on the website of an online travel agent than a hotel’s own direct channel then something is wrong, writes Ritesh...

Intelligence Brief

Need for speed: GDS solutions, membership and cookies, a thing of the past?

Mar 17, 2014

In a multi-device world giving your customer what they want in record time will be the key to survival

Tips for rethinking website design: now might be the time

Mar 10, 2014

If revamping your website means a 25% uptick in conversions, then now might be the time to do it. Ritesh Gupta investigates

Executive Viewpoint

Unify your multi-channel to optimize profits

Jan 23, 2014

Kurien Jacob, Chief Revenue Officer, Highgate Hotels looks at unifying your multi-channel efforts to optimize profits and manage your business performance better

OTA the enemy? No way, says Four Seasons

Jul 2, 2014

A somewhat contrary view on the relationship between OTAs and hotels - 3 min video

The last resort: how best to use a mobile-only platform to sell empty rooms

Mar 4, 2014

The mobile channel is growing in popularity but pushing discounted, mobile-only rates on a daily basis makes ‘no sense’

Press Release

North American Travel Report for Travel Intermediaries 2009

Apr 16, 2014

The North American Travel Market and its Accomplishments

No mood for change: how OTAs are fighting their corner

Mar 28, 2014

In a dog-eat-dog world, OTAs have worked hard to improve their product offerings and position in the distribution space, writes Ritesh Gupta

The Weekly Eye: Virgin to trial Google Glass, Skyscanner soars

Feb 13, 2014

Feb 5 – Feb 11: Virgin Atlantic and Glass, Skyscanner boost turnover, When search met science fiction, Mad for meta and more….our pick of the week’s...