Events

Events

Petra Friedmann, President EMEA, HomeAway looks at how to use peer-to-peer strategies to engender trust in your customers
 
Andrew Pyner, Head of Supply, Ostrovok.ru looks at how new rulings continue to develop, how will this impact the supplier and OTA relationship
 
Merten Wulfert, Country Manager for Germany at Hotel Tonight, discusses how to develop an app which will stand out in an increasingly competitive mobile environment.
 
Fabrizio DiMartino, Social & Mobile Manager for Europe at IHG, discusses how to develop an app which will stand out in an increasingly competitive mobile environment.
 
Daniel Wishnia, Director of Digital Promotion & e-Commerce at GCH Hotels, explains how to develop a customer-centric mobile strategy by communicating with customers during their holiday to enhance their experience and increase loyalty.
 
Benjamin Habbel, CEO of Voyat, discusses how smart travel brands are using analytics to gain unique insights into their customers' likes and dislikes in order to provide a personalised travel experience.
 
Sandra Moore, Cliente Development Manager EMEA at TripAdvisor, discusses how smart travel brands are using analytics to gain unique insights into their customers' likes and dislikes in order to provide a personalised travel experience.
 
Isabelle Birem, Senior Vice President for Customer Relations & Loyalty at Accor, discusses how smart travel brands are using analytics to gain unique insights into their customers' likes and dislikes in order to provide a personalised travel experience.
 
Frank Cuypers, Director of International Markets at Visit Flanders, shares an example of a social media campaign which has brought the consumer closer to the brand, and explains the DOs and DONTs of social media.
 
John Firth, UK & European Sales Manager at WAYN, shares an example of a social media campaign which has brought the consumer closer to the brand, and explains the DOs and DONTs of social media.
 
Andreas Schräder, Head of Mobile & New Ventures at Odigeo Group, shares insights into how cross-channel consumer behaviour is evolving and where companies need to focus their efforts to connect with customers effectively.
 
Gilles Despas, CEO of HolidayCheck, shares insights into how cross-channel consumer behaviour is evolving and where companies need to focus their efforts to connect with customers effectively.
 

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