Duffel: helping new entrants to bag a flight and crack CX
Editor, (Oct 31, 2019)
It may be a start up tech company trying to disrupt airline technology incumbents but the end user experience is where it all...
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In crisis and chaos there is always opportunity, and this might be the time for a...
To mark International Women’s Day, Pamela Whitby is speaking to inspiring women in...
The MD of the flight search and booking agent spoke to Pamela Whitby about local...
Editor, (Oct 31, 2019)
It may be a start up tech company trying to disrupt airline technology incumbents but the end user experience is where it all...
Editor, (Oct 9, 2019)
It is early days for the use of artificial intelligence (AI) and companies are still finding their way about where it best fits....
Pamela Whitby, (Sep 25, 2019)
There will be far-reaching consequences from the collapse of a 178-year-old icon of travel and our thoughts are with all affected
Editor, (Sep 24, 2019)
Why not a pop-up hotel in the evolving hospitality landscape? Hear more at EyeforTravel North America, travel’s most senior...
Editor, (Sep 12, 2019)
With less than one-fifth of companies informing their travellers about the impact of strong customer authentication (SCA)...
Editor, (Sep 3, 2019)
Sally White takes a look at developments in voice and finds that there is still a way to go
Editor, (Jul 30, 2019)
Delays are not usually good in the travel industry, but the extension of the deadline for implementing new EU security deals...
Editor, (Jul 23, 2019)
From digital passports to chatbots, electric aircraft, facial recognition and 5G robots, new-fangled technology is taking...
Editor, (Jul 18, 2019)
In the complicated UK rail industry, companies are now going all out to simplify the journey and improve the experience. Virgin...
Editor, (Jul 4, 2019)
Loyalty in travel is not what it used to be and like many other hotel groups, Accor is looking to build an ecosystem of...
Editor, (Jun 24, 2019)
Is Facebook's move to take on the global financial system with the launch of Libra, a tipping point for cryptocurrency...
Editor, (Jun 18, 2019)
It may be early days but travel brands must prepare for the march of the voice-based machines
Editor, (Jun 4, 2019)
Not all that long ago independent hotels had no control over guest data or the customer experience but thanks to travel...
Editor, (May 23, 2019)
Ryanair, Virgin Atlantic and Dutch brands Zoku and Bidroom shared insights at EyeforTravel’s Digital Strategy Summit yesterday....
Editor, (May 15, 2019)
Privacy, security and unwanted competition are among the challenges and ultimately consumers must decide but questions remain....
Editor, (May 9, 2019)
It is not a case of if but when hotels start using meeting booker technology. Sally White reports