Mobile and Technology
The role of information technology in delivering engaging customer experiences is more important than ever, writes Ritesh Gupta.
RSS Recent Articles
-
A vital cog: How IT is helping deliver the desired experience
The role of information technology in delivering engaging customer experiences is more important than ever, writes Ritesh Gupta.
-
The Weekly Eye – NZ goes mobile, Missing a trick with content?
Nov 27 – Dec 3 – Air New Zealand moves, Content marketing matters, Twitter bookings and more…our pick of the week’s stories
-
How to deliver a great customer experience via mobile
From an easy to use interface to slick new mapping features, the user experience on mobile is becoming key in the battle to differentiate.
Industry Insight
A vital cog: How IT is helping deliver the...
The role of information technology in delivering engaging customer experiences is more important than ever, writes Ritesh Gupta.
How to deliver a great customer experience via...
From an easy to use interface to slick new mapping features, the user experience on mobile is becoming key in the battle to differentiate.
Personalisation and planning: how mobile is...
Delivering a truly personalised mobile experience is the holy grail of the travel industry today. Pamela Whitby talks to recent movers
Intelligence Brief
The case for Canada: emotional engagement helps...
Canada is a vast and beautiful country but why go there when you could go to California or the Caribbean? Pamela Whitby hears how the country’s...
Three mobile opportunities to grasp today
From a targeted deal in the spa, to a beer in the bar or a mobile-optimised booking engine, the latest research from EyeforTravel shows that many in...
Analysing the new social media and mobile in...
As we have well documented on eyefortravel.com, the rapidly evolving social media and mobile landscape is having a profound impact on the way that...
Executive Viewpoint
Racking up points with the BRICS
EyeforTravel.com finds out how a niche hotel booking service and loyalty currency aggregator has its sights on emerging markets
Five IT trends to watch in a ‘nebulous and fluid...
Wyndham Exchange & Rentals has witnessed a sea change in its business in recent times and IT is playing a central role.
It’s all about the upsell: get ready for the big...
Forget capturing loyal guests long before a trip, today it’s all about the upsell from booking onwards.
Press Release
The Weekly Eye – NZ goes mobile, Missing a trick...
Nov 27 – Dec 3 – Air New Zealand moves, Content marketing matters, Twitter bookings and more…our pick of the week’s stories
The Weekly Eye – Pinteresting moves, ‘Braggie’...
November 20 -26 – Pinning gets a push; Email – not your grandfather’s technology, Are your customers bragging?....our pick of the week’s stories
The Weekly Eye - Counting on customer experience...
November 13 – 19 – Low cost but customer focused, Loews Hotel to target customers via Twitter, Analytics doesn’t have to be a pain and more…our pick...
-
Feb 11, 2014 - Feb 12, 2014The New Yorker Hotel, New York City
-
Sep 1, 2014 - Sep 2, 2014North America - dates TBC
-
Oct 24, 2014 - Oct 25, 2014TBC
Featured Articles
-
A vital cog: How IT is helping deliver the desired experience
The role of information technology in delivering engaging customer experiences is more important than ever, writes Ritesh Gupta.
-
The Weekly Eye – NZ goes mobile, Missing a trick with content?
Nov 27 – Dec 3 – Air New Zealand moves, Content marketing matters, Twitter bookings and more…our pick of the week’s stories
-
How to deliver a great customer experience via mobile
From an easy to use interface to slick new mapping features, the user experience on mobile is becoming key in the battle to differentiate.
