Delivering a customer experience that targets the always-online consumer in a way that drives loyalty is the ultimate goal for travel companies. The way technology is evolving today means that is increasingly possible, if you choose wisely.
Bums on seats and heads on beds may be the be all and end all for airlines and hotels, but with rising numbers of travellers using smart phones while on the move, that isn’t really good enough. Pamela Whitby finds out why
Video is Google’s new star, Customers up Close, Only in Dubai, Asia into the spotlight, Themed tourism and more…our pick of week’s stories
As airlines look to drive more direct online bookings via their website, what factors should be top of mind? Pamela Whitby hears from WorldPay
Gone are the days when one could talk about how challenging it is to view multi-channel digital data in one place. Today acting on available data and...
From finding the right skills in revenue management to social and mobile moves in a multichannel world, the rising threat of low-cost carriers and a...
Canada is a vast and beautiful country but why go there when you could go to California or the Caribbean? Pamela Whitby hears how the country’s...
From a targeted deal in the spa, to a beer in the bar or a mobile-optimised booking engine, the latest research from EyeforTravel shows that many in...
As we have well documented on eyefortravel.com, the rapidly evolving social media and mobile landscape is having a profound impact on the way that...
Delivering a customer experience that targets the always-online consumer in a way that drives loyalty is the ultimate goal for travel companies. The...
Bums on seats and heads on beds may be the be all and end all for airlines and hotels, but with rising numbers of travellers using smart phones while...
The debate around how to handle content across three diverse distribution and marketing channels - desktop, mobile, tablet – continues to be lively....
Video is Google’s new star, Customers up Close, Only in Dubai, Asia into the spotlight, Themed tourism and more…our pick of week’s stories
P2P players tap tours, DIY tourism - a new trend?, Marketing the oldest start-up in town, Value for rail and more…our pick of the week’s stories
TripAdvisor’s new solution, Facebook’s personal touch, Google maps, Don’t ignore business travel, Greenland on the tourist map and more….our pick of...
Delivering a customer experience that targets the always-online consumer in a way that drives loyalty is the ultimate goal for travel companies. The way technology is evolving today means that is increasingly possible, if you choose wisely.
Bums on seats and heads on beds may be the be all and end all for airlines and hotels, but with rising numbers of travellers using smart phones while on the move, that isn’t really good enough. Pamela Whitby finds out why
Video is Google’s new star, Customers up Close, Only in Dubai, Asia into the spotlight, Themed tourism and more…our pick of week’s stories