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May 23, 2013

Delivering a customer experience that targets the always-online consumer in a way that drives loyalty is the ultimate goal for travel companies. The way technology is evolving today means that is increasingly possible, if you choose wisely.

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Industry Insight

Tailored to fit: why perfecting payment solutions...

May 21, 2013

As airlines look to drive more direct online bookings via their website, what factors should be top of mind? Pamela Whitby hears from WorldPay

Act now to meet your customer at every stage of...

May 17, 2013

Gone are the days when one could talk about how challenging it is to view multi-channel digital data in one place. Today acting on available data and...

Asia takes the stage: 10 questions to get travel...

May 16, 2013

From finding the right skills in revenue management to social and mobile moves in a multichannel world, the rising threat of low-cost carriers and a...

Intelligence Brief

The case for Canada: emotional engagement helps...

Feb 5, 2013

Canada is a vast and beautiful country but why go there when you could go to California or the Caribbean? Pamela Whitby hears how the country’s...

Three mobile opportunities to grasp today

Sep 19, 2012

From a targeted deal in the spa, to a beer in the bar or a mobile-optimised booking engine, the latest research from EyeforTravel shows that many in...

Analysing the new social media and mobile in...

Mar 16, 2012

As we have well documented on eyefortravel.com, the rapidly evolving social media and mobile landscape is having a profound impact on the way that...

Executive Viewpoint

Seize new technologies today for an unforgettable...

May 23, 2013

Delivering a customer experience that targets the always-online consumer in a way that drives loyalty is the ultimate goal for travel companies. The...

Brands beware: fast food style travel has a...

May 22, 2013

Bums on seats and heads on beds may be the be all and end all for airlines and hotels, but with rising numbers of travellers using smart phones while...

Best foot forward: creating appeal in a multi-...

May 21, 2013

The debate around how to handle content across three diverse distribution and marketing channels - desktop, mobile, tablet – continues to be lively....

Press Release

The Weekly Eye – May 15 – May 21

May 22, 2013

Video is Google’s new star, Customers up Close, Only in Dubai, Asia into the spotlight, Themed tourism and more…our pick of week’s stories

The Weekly Eye May 7 – May 14

May 15, 2013

P2P players tap tours, DIY tourism - a new trend?, Marketing the oldest start-up in town, Value for rail and more…our pick of the week’s stories

The Weekly Eye May 1 – May 7

May 8, 2013

TripAdvisor’s new solution, Facebook’s personal touch, Google maps, Don’t ignore business travel, Greenland on the tourist map and more….our pick of...