Bookassist and SoftBrands have implemented a direct connection between the Bookassist online reservations system and the SoftBrands PORTfolio Property Management System allowing for live interaction from web to the reservations desk.

Published: 11 Jun 2008

Bookassist and SoftBrands have implemented a direct connection between the Bookassist online reservations system and the SoftBrands PORTfolio Property Management System allowing for live interaction from web to the reservations desk.

"Being able to marry the two systems together brings the best of both worlds to hoteliers," said Dr Des O'Mahony, Bookassist Managing Director.

"Hoteliers with PORTfolio can now also have a feature rich Travel 2.0 booking engine online while significantly saving on effort in coordinating their offering and their online bookings with their PMS system," he said.

Among the first adopters of the integration effort is the Mercer Hotel Group.

"For more than three years we have been searching for a solution to how we can reduce the margin of error, reduce duplication of tasks and save our reservations resources to focus on revenue management," said Michelle Doherty, Group Sales & Marketing Manager for Mercer Accommodation Group and the New Great Southern Group. "The Bookassist & SoftBrands integration works seamlessly, leaving us to focus on our core activities and not bogging us down in technical and system issues. This allows us to react much more quickly in a very challenging and competitive market place."

Bookassist XML reservations can be tied to any system that recognises Open Travel Alliance's OTA/XML standards.