EZYield.com has recently completed a system integration between its channel management solution and Booking.com.

Published: 28 Jan 2009

EZYield.com has recently completed a system integration between its channel management solution and Booking.com.

The direct connection with the online hotel reservations website provides EZYield.com clients with the ability to funnel reservations made through the Booking.com site directly into the hotel property management system (PMS) or the central reservations system (CRS), and to automatically send electronic confirmations back to Booking.com and to the guest.

This seamless, bi-directional flow of information creates a comprehensive two-way interface that increases both the accuracy and efficiency of the reservation system, according to the company.

Since the need for manual entry is eliminated, the Booking.com interface provides significant savings in labour costs and reduces the chance of human error.

It also centralises and synchronises guest profiles and reservations within the PMS or CRS database, so that information is available for follow-up surveys and ongoing communications with former guests.

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