Mobile and Technology

Hotel chain Sol Meliá has launched its mobile services worldwide in Spanish and English.

Published: 25 Jan 2010

Hotel chain Sol Meliá has launched its mobile services worldwide in Spanish and English.

The service, launched in conjunction with Dublin-based specialist Mobile Travel Technologies Ltd (MTT), is a first for a Spanish hotel chain, according to the company.

The company is offering full booking capability, giving travellers the convenience to select and book a hotel, access bookings and view hotel information.

“These new mobile services create an additional distribution channel for Sol Meliá and bring increased convenience to our customers as they transact and access bookings via their mobile devices.” said David Wright, VP Hotel Distribution, Sol Meliá.

Customers in Spain can ‘click to call’ the Sol Meliá call centre at any point, with customers in other geographic locations directed to a full list of reservations centres by country. Links are also provided within the site to Sol Meliá corporate information.

Technology

Mobile services developed for Sol Meliá Mobile use MTT’s intelligent mobile hotel platform, m2bed, to fulfil the hotel chain’s requirements, automatically directing customers to a view of the site relevant to their country and optimised for their particular device. The site has been developed with a usability focused User Interface, with minimised clicking, typing and scrolling required.

Travellers can quickly locate a particular hotel, find directions or check hotel facilities, by drilling down from an initial country listing. For each hotel, users can scroll through hotel images, find details of hotel amenities, and locate hotels on a map, generated via a link to Google Maps.