SynXis to spend $8m to advance RedX’s capabilities

SynXis is to complete the upgrade of all its hotel customers to the RedX Distribution Management System by the end of July.

Published: 16 May 2007

SynXis is to complete the upgrade of all its hotel customers to the RedX Distribution Management System by the end of July.

According to the company, hotels will benefit from the upgrade with streamlined operations, broader distribution, more robust integration, increased international capabilities and improved revenue management controls.

“When we released RedX two years ago we planned to sunset our other platforms in three years. But our customers’ overwhelming demand to move to RedX has allowed us to significantly shorten this time line,” said Scott Alvis, President and General Manager for SynXis. “Our technology has always been a key differentiator for SynXis and we look forward to maintaining that edge with RedX into the future.”

According to an official release, RedX is the next-generation in CRS technology and there are currently over 6,600 properties benefiting from its feature-rich platform and greater than 99.9 percent uptime. During peak hours RedX processes over 200 availability checks per second with an average response time of under 0.14 seconds. This number of hotels and performance under high load demonstrates the scalability and power of the RedX platform. Today RedX handles a transaction load that exceeds transaction volumes typical of even the largest chain and the system is architected to support continued rapid growth.

In 2007, SynXis will spend $8 million on software, hardware, and development resources to further advance RedX’s capabilities ahead of the industry’s ever-changing needs. “In particular, SynXis is enhancing its already robust channel and rate management tools and its differentiated integration products, Property ConnectSM and Channel ConnectSM. This fall SynXis will release the new Guest ConnectSM booking engine which has been developed after more than a year of market research, customer feedback and usability studies,” stated the company.

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