Mobile and Technology

Trust International has added Amadeus to the group of GDSs for which the `Total pricing' feature is supported by the Trust|Voyager CRS.

Published: 27 Mar 2008

Trust International has added Amadeus to the group of GDSs for which the `Total pricing' feature is supported by the Trust|Voyager CRS.

Users of Voyager can now take advantage of this GDS feature in Sabre, Galileo, Worldspan and Amadeus.

Total pricing, which is branded differently in all GDSs, enables the hotel group to provide a total price, inclusive of all known taxes, surcharges and extra option pricing, within one display. All room rate charges are included in the Total Cost of Stay quoted, eliminating potential customer service issues. Pricing options such as charges for children, cribs and extra bedding within an availability request can be returned. It provides agencies, tour operators and online retailers with the ability to interpret the information within the booking more easily, providing a total cost upfront which includes the more complex needs and occupancy requirements of the hotel guest.

"Our hotel clients and Trust's own call centers often receive calls from agents asking if meals are included or how VAT details are laid out. Total pricing provides all this information and makes it far easier for agents to book a hotel through a GDS," said Carina Stegmayer, VP Global Revenue & Distribution of WORLDHOTELS.

"As the Global Distribution Systems are an important source of reservations for our hotel groups, our GDS strategy underlines our continued commitment to best in class functionality - supporting the latest enhancements in all GDSs," said Richard Wiegmann, Chief Operating Officer, Trust International.