Lufthansa expands its mobile boarding pass service

Lufthansa has launched its mobile boarding pass service for the first time on a long-haul route (between Frankfurt and Vancouver).

Published: 07 Apr 2009

Lufthansa has launched its mobile boarding pass service for the first time on a long-haul route (between Frankfurt and Vancouver).

Lufthansa is thus the first airline worldwide to give passengers travelling on an inter-continental flight the option of receiving a mobile boarding pass with a 2-D barcode on their mobile phone.

The mobile boarding pass is sent to an Internet-enabled mobile phone. The electronic boarding pass replaces the need for a printed paper document. The service will gradually be extended to more long-haul routes over the next few weeks.

The service, which Lufthansa introduced almost a year ago on all domestic routes and on many of its European flights, according to the airline, is being used by more than 75,000 passengers per month.

In addition to the relevant flight data such as the passenger’s name, flight number and departure time, the boarding pass contains a 2-D barcode, which allows passengers to pass through the security checkpoints and then proceed straight to their departure gate. There, the card is read by a scanner, enabling the passenger to board the aircraft without a printed mobile pass. Lufthansa passengers can request an electronic boarding pass via the mobile portal lufthansa.com by using an Internet-enabled hand-held device or they can check in online.

An in-depth case study looking at Lufthansa’s Mobile innovations will feature in the upcoming EyeforTravel Mobile in Travel Report: The Detail. Register for free as an Advanced EyeforTravel Research Member to receive the report here: http://www.eyefortravelresearch.com/user/registration

Related links: Mobile, Boarding Passes

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