Amadeus to deliver new mobile services for business travellers
Published: 01 Jul 2009
Amadeus is planning to introduce a suite of mobile solutions for business travellers in the coming months.
This includes the possibility of having efficient approval workflow while on the road and itinerary-based location information upon demand, as well as an employee security tracker.
The new solutions will function on all the major mobile operating systems such as Windows Mobile, Symbian and BlackBerry.
The company shared that Amadeus Mobile Partner is synchronised with Amadeus e-Travel Management. Travellers can store complete itineraries on their mobile device at the push of a button. They can access everything from flight schedules and hotel addresses, to car-rental and check-in information, even when they do not have network connectivity. It also means that these details can be checked while abroad without incurring any roaming fees.
Amadeus Mobile Partner has an additional function for travel approvers within a company, which allows them to confirm or reject trips while on-the-go via their mobile. Approvers see the full list of trips waiting to be approved, and can quickly endorse or reject them directly from their mobile.
The company has worked on a traveller tracking and security tool, Amadeus SMS Traveller Contact, to facilitate ad hoc communication with travelling employees before, during and after they travel, allowing them to take care of their travellers in just three easy steps. It allows the travel manager to reach out to travellers who may be at risk during an emergency; send SMS notifications before, during and after their trip; and quickly send information via email to all those employees with planned trips for a given destination.
Amadeus has teamed up with mobile technology company ConTgo to offer an additional mobile solution to corporations. Mobile Travel Assistant’s (MTA) main feature, known as the Follow-Me Itinerary, delivers relevant information directly to the traveller’s mobile phone using SMS messages only when they need it. The information sent is based on the actual itinerary for the traveller, and the content can be customised and controlled by the corporation based on location-specific rules. Secondly, the Travel Alert functionality on the MTA helps locate travellers by SMS and keeps track of their responses so that the travel manager can keep a clear view of those who may be in need of assistance during a travel security incident.
Mobile Technology in Travel Report: The Detail
Mobile Technology in Travel Report: The Detail is the second in the series of EyeforTravel’s School of Mobile reports. This report features 16 detailed case studies from leading travel companies offering advice and illustrating diverse experiences in Mobile.
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