Hogg Robinson Group (HRG) has appealed to the industry to work together to develop a robust set of technology standards.

Published: 16 Oct 2008

Hogg Robinson Group (HRG) has appealed to the industry to work together to develop a robust set of technology standards.

The corporate travel services company's business technology and distribution director Bill Brindle said there is an urgent need to develop a common set of technology standards in corporate travel for the benefit of the whole industry.

"To date, all those involved in solutions development have tended to work independently, often creating connectivity and integration issues. Existing industry guidelines are extremely broad and lead to different interpretations, with the risk that systems developed by one company are often not compatible with those developed by partners or clients.

"Robust, common standards will eliminate this risk and enable companies to work more effectively together. This should help to prevent large scale fragmentation, strip out unnecessary development costs and pave the way for a new generation of integrated systems that add real value for the corporate travel industry."

HRG is keen to help the industry reduce inefficiencies and unnecessary build costs for the benefit of all the parties.

Brindle added: "The cost incurred in terms of duplication of effort and the sheer time involved in the integration and development process can be significant and these are inevitably passed on to the end user. This is simply not acceptable."