01/07/08
Latest data & analysis for the worlds online travel markets - NEW European Online Travel Report 2008, India, China, Russia...
29-30 July, Shangri-La Hotel, Sydney, Australia
In an increasingly competitive travel marketplace it has never been so vital to secure a robust sales and marketing strategy. Get it right and take advantage of record growth in the region - this conference will show you how!
17-18 September, Barcelona
The Travel Distribution Iberian Peninsula comprises of the best in Online marketing, Travel Distribution, Web 2.0, Destination Marketing, Ancillary Revenue and the most important factors that are transforming Spain and Portugal into one of the most lucrative in Europe and the World (held in Spanish and English).
Beijing, 24 - 25th September 2008
Create a distribution and online sales strategy to capitalise on the maturing Chinese online consumer. Grow your post Olympic market share.
Moscow, 24-25 September 2008
This conference will bring together developments in Russia and from the international markets to examine how hotels, airlines, tour operators and travel agents can maximise profits in this expanding market using new technologies and methodologies.
Caesars Palace, Las Vegas 1-2 October 2008
America's annual meeting place for hundreds of senior travel marketing, distribution and technology professionals. The highlight being the Travel Distribution Executive Conference which attracts the crème de la crème of the travel industry.
Caesars Palace, Las Vegas 1-2 October 2008
Our new event is guaranteed to show you how to add substantial profits directly to your bottom line. Learn directly from hotels and airlines who have sucessfully developed Ancillary Revenue programs.
Caesars Palace, Las Vegas 1-2 October 2008
Senior travel executives involved in pricing and revenue management convene for an annual update on the latest RM techniques. This event grew dramatically last year.
Munich, 14 - 15 October
Social Media and user-generated content are revolutionising online marketing, opening up exciting new ways to raise brand awareness and adhere to customer expectations. Attend this inaugural event for the European region and find out how real travel companies are implementing and managing Social Media and Web 2.0 features. The event will be held as part of the Sales & Marketing in Travel Europe Summit held annually in Berlin.
Munich, 14 - 15 October
Europe's annual event for travel marketers returns for a 7th year to provide you with key insight into the latest best practices to market and sell your travel product to the dynamic European market. Twinned with our inaugural 'Social Media Strategies in Travel Europe' conference the event is guaranteed to give you the real-world advice and the competitive edge you need to boost sales in Europe's increasingly crowded online marketplace.
Tokyo, Conrad Hotel, 29-30 October
The global trend in online travel is now hitting Japan in a big way. The internet is re-defining the way your customers research and book travel, and creating a whole host of critical business issues, challenges and hurdles to overcome. This conference is an opportunity for you to explore best practices to help you distribute your travel product in Japan and gain the contacts you need to succeed!
11th November 2008, World Travel Market, ExCel, London
Mobile is a force you can no longer ignore. This groundbreaking event cuts through the hype and presents you with proven strategies to make money, engage customers and foster loyalty form this innovative channel. Hear from top travel and mobile companies on how to take a first-mover advantage. You know mobile is causing a stir - it's time to do something about it!
12th November, World Travel Market, ExCel, London
The Travel Leadership Forum: Evolution of Online Travel brings together the online travel leaders from around the world to discuss the changing face of online travel. Only the most senior and innovative executives are being handpicked to share their expertise during keynote presentation, topical discussion and thought provoking debates. The Forum is the essential meeting place for executives within the online travel space - don't miss out on this unique opportunity to join the travel elite!
13th November, World Travel Market, ExCel, London
Online Content and Conversion Strategies is a conference designed with a single purpose: to show you how to drive conversions using compelling online content. With so many options to improve your site and engage your customer the task can often seem daunting. That's why we have brought together the top performing web experts to show you what information, media and functionality will turn a looker into a booker.
19-20 November, Angelo Hotel, Prague
A unique conference for leading travel distribution, marketing and pricing executives to discuss the latest trends, challenges and opportunities in this highly fragmented yet rapidly growing travel market.
26-27 November 2008
The annual meeting place for India's online travel industry. The Indian online travel market is reaching a critical point in its evolution. Whilst the opportunities are huge, challenges and obstacles to growth must not be under-estimated. Attend this event to formulate the partnerships and strategies you need to succeed in India
Munich, 2-3 December
In a period of economic uncertainty it has never been more important to re-visit your revenue and pricing strategies. Hear from top travel companies on how they plan to optimise revenue during this tricky period. This unique annual conference attracts Europe's leading revenue and pricing in travel experts and provides you with the key insight you need to benchmark your strategy and stay ahead of your competitors. Visit the conference website to find out how you can be a part of it!
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Pitkin said on 29 Apr 08:
Correction: In my comment posted a few minutes ago, I was wrong about not needing an American Express account. In fact, you did need an account to register for MembersKnow.com.
Now, nobody has asked my opinion on this, but it would seem to me that if American Express opened registration to everybody, it would be a good way to sell accounts to an untapped market.
Pitkin said on 29 Apr 08:
Credibility is going to be a big issue with travel and tourism sites that have user generated content. There will be a tendency by timid managers to delete critical comments. With that said, American Express is doing it right. Not afraid to have some negative content, and that leads to building credibility.
I have an American Express account, but I had not visited MembersKnow.com until reading the article above. You have to be registered to search and read comments, but it was easy for me as I simply entered my online account user name and password. You don't need an AmEx card to register.
To get an idea of how it works and what is being written by real people, I typed in "France" in the search bar, then randomly clicked on some comments.
I was pleasantly surprised to find a comment from some American tourists that was quite critical of American Express. The tourists wrote that on arrival at Charles de Gaulle they had changed US$2,000 for euros. Several days later, after spending much of their euro currency, a Parisian clerk told them they had counterfeit money. They had their remaining euros inspected and were told that about half were counterfeit.
So, they called American Express and were told to go back to the airport, to the same AmEx exchange and trade the funny money for real euros. The American tourists wrote that that was a horrible suggestion and they thought it was a bad idea to return to the same criminal.
I am sure that there is more to the story. But, what impresses me is that this complaint has been on MembersKnow.com for more than a month -- up there for everybody to read. However, if I were running the show here, I would say that it would be completely proper for American Express to enter a response and explain what happened.