Denmark's National Consumer Agency has published the names of six European airlines it said were still using illegal marketing practices, despite warnings from the European Commission after a review last year.

Published: 04 Jul 2008

Denmark's National Consumer Agency has published the names of six European airlines it said were still using illegal marketing practices, despite warnings from the European Commission after a review last year.

As per the information available, online travel sites run in Denmark by Ryanair, Air Berlin, Air Baltic, SkyEurope, Aer Lingus, Brussels Airlines and Seat24 were singled out for violating European consumer law.

Of the 13 airlines carriers and ticket selling sites checked in Denmark in September last year, five have corrected the information stated on their websites and one carrier no longer operates air services to Denmark, the Consumer Agency said in a statement.

"Europe's consumers are being let down by the airline industry. There are serious and persistent problems with ticket sales throughout the airline industry as a whole," EU Consumer Affairs Commissioner Meglena Kuneva said in a statement.

"When the consumer ombudsman recently checked the information and/or procedures used, the following sites still contained incorrect information and/or made use of misleading booking procedures: Ryanair, Air Berlin, Air Baltic, SkyEurope, Aer Lingus, Brussels Airlines and Seat24," the ombudsman's website announced.

Kuneva's spokeswoman Helen Kearns said online booking agency Seat24 pledged to bring its website inline with EU rules by August, but that Irish low-cost carrier Ryanair and German low-cost airline Air Berlin had disagreed with the Danish conclusions.