Feb 5, 2014

It may be easier to take the path of least resistance, but columnist Tom Bacon believes there is nothing wrong with a bit of disruption

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Industry Insight

Operational RM to Customer-Centric RM

Dec 1, 2014

Dimitris Hiotis & Damien Robert, Partner, Simon Kucher & Partners discuss how Revenue Management impacts customer behaviour

Is conservatism killing opportunity in the airline business?

Mar 24, 2015

Six years after the so-called ‘Great Recession’ Tom Bacon wonders if it isn’t time for a little more exuberance in revenue management

Is the tide turning for e-Dreams Odigeo?

Mar 23, 2015

It’s been a very tough year but with a new CEO at the helm and with bookings on the rise, the market seems to be responding, writes Sally White

Intelligence Brief

Myths and mistakes: 3 ways to avoid common big data slip-ups

Mar 12, 2014

Used wisely data and analytics can help travel brands find the industry’s sweet spot – delivering the perfect trip

Four ideas to help airlines challenge and disrupt the status quo in RM

Feb 5, 2014

It may be easier to take the path of least resistance, but columnist Tom Bacon believes there is nothing wrong with a bit of disruption

Executive Viewpoint

Maximising profits in economic turbulence

Jan 17, 2014

Chinmai Sharma, VP RM & Distribution, Louvre Hotel Group looks at optimally managing cancellations – learn how to avoid your customer re-booking via a more costly channel

Lost in interpretation? Consider these jargon busting tips for revenue management

Jan 23, 2015

The travel industry loves a bit of jargon but even department specific lingo can impact communication between departments. Tom Bacon is here to help

Not just about the upsell: why branded airline fares should be a way to simplify the buying decision

Dec 8, 2014

In the complex world of ancillary fees, branded fares can simply be an easier way for customers to understand what they are paying for and that doesn...

Press Release

Smart Analytics 2015: Identify, Track and Target the Modern Digital Consumer Effectively

Feb 2, 2015

Research & analysis into online consumer behaviours and best practice for using analytics to boost conversion and retention

Smart Travel Analytics 2015: the Big Data event to answer your big questions

Sep 25, 2014

EyeforTravel's popular data & analytics conference is back for a third year

The Weekly Eye: Virgin to trial Google Glass, Skyscanner soars

Feb 13, 2014

Feb 5 – Feb 11: Virgin Atlantic and Glass, Skyscanner boost turnover, When search met science fiction, Mad for meta and more….our pick of the week’s...