Feb 5, 2014

It may be easier to take the path of least resistance, but columnist Tom Bacon believes there is nothing wrong with a bit of disruption

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Industry Insight

Social Media & Segmentation

Dec 2, 2014

Tim Hentschel, CEO, HotelPlanner, discusses different reasons why to segment for Social Marketing.

Delta Airlines: glaring omission or smarter market targeting?

May 18, 2015

Tom Bacon takes a look at Delta’s new fare structures and finds that there are some useful lessons

4 reasons to focus on flight profitability across the whole airline organisation

May 8, 2015

Regular columnist Tom Bacon, who oversaw the design of flight profitability at American Airlines, shares his insights

Intelligence Brief

Myths and mistakes: 3 ways to avoid common big data slip-ups

Mar 12, 2014

Used wisely data and analytics can help travel brands find the industry’s sweet spot – delivering the perfect trip

Four ideas to help airlines challenge and disrupt the status quo in RM

Feb 5, 2014

It may be easier to take the path of least resistance, but columnist Tom Bacon believes there is nothing wrong with a bit of disruption

Executive Viewpoint

Key insights into customer centric revenue management

May 18, 2015

Augustin Cacot, Director Customer Success at Duetto, presents key insights into customer-centric RM

Lost in interpretation? Consider these jargon busting tips for revenue management

Jan 23, 2015

The travel industry loves a bit of jargon but even department specific lingo can impact communication between departments. Tom Bacon is here to help

Not just about the upsell: why branded airline fares should be a way to simplify the buying decision

Dec 8, 2014

In the complex world of ancillary fees, branded fares can simply be an easier way for customers to understand what they are paying for and that doesn...

Press Release

Ancillary Revenues in the Hospitality Industry

Jan 7, 2015

A comprehensive study into the current and future state of ancillary revenues in the hospitality industry.

Smart Travel Analytics 2015: the Big Data event to answer your big questions

Sep 25, 2014

EyeforTravel's popular data & analytics conference is back for a third year

The Weekly Eye: Virgin to trial Google Glass, Skyscanner soars

Feb 13, 2014

Feb 5 – Feb 11: Virgin Atlantic and Glass, Skyscanner boost turnover, When search met science fiction, Mad for meta and more….our pick of the week’s...