In an effort to serve airlines better by safeguarding their revenues and removing any barriers to revenue optimisation, Amadeus has extended its revenue integrity portfolio with the launch of the Automated Ticketing Limits solution.

Published: 18 Dec 2008

In an effort to serve airlines better by safeguarding their revenues and removing any barriers to revenue optimisation, Amadeus has extended its revenue integrity portfolio with the launch of the Automated Ticketing Limits solution.

The solution provides flight firming features, delivering real-time assignment of ticketing time limits and instant prompts directly onto travel agents' desktops.

Automated Ticketing Limits was developed in conjunction with Amadeus' airline customers and can be sold as a stand alone solution or in conjunction with Amadeus Revenue Integrity.

Air France is the first airline to launch Amadeus Automated Ticketing Limits.

Catherine Colbus Medioni, VP - revenue management, Air France said: "With this solution, we can ensure that travel agents are prompted about ticketing time limits immediately, whilst they are still dealing with customers, which increases operational efficiency and improves customer service."

"In addition, we are able to reduce revenue leakage by eliminating the cost of non-productive bookings and improve revenues through the reselling of released inventory," said Medioni.

According to the company, Amadeus Revenue Integrity processes over 1.6 million bookings per day and covering nearly 60 percent of all US domestic passenger traffic. It helps airlines optimise revenues by ensuring their commercial flight firming and duplicate-check policies are applied on every booking. This is achieved by checking reservations against predefined business rules, in order to detect and process reservations that are not likely to materialise or do not comply with an airline's policies. Eliminating these non-productive bookings allows airlines to resell seats, ensuring maximum revenue collection.

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