Continental introduces fare lock-in feature for a fee
Continental Airlines has introduced an option that offers customers the opportunity to hold reservations and lock-in ticket prices for 72 hours or seven days with no commitment to purchase a ticket.
Published: 14 Dec 2010
Continental Airlines has introduced an option that offers customers the opportunity to hold reservations and lock-in ticket prices for 72 hours or seven days with no commitment to purchase a ticket.
The airline says this new option for those customers who need extra time to plan their travel before purchasing a ticket.
Called FareLock, the new feature, offered for a fee on certain domestic and international itineraries, gives customers additional flexibility to plan their travels and avoid the risk of price increases or sold-out flights..
Customers may choose FareLock when booking reservations at continental.com and opt for a 72-hour or a seven-day hold. They may return to complete the transaction at any time between purchasing the lock and its expiration, or they may choose an auto-ticketing feature which tickets at the end of the lock period.
FareLock fees, beginning at $5 for a 72-hour hold and $9 for a seven-day hold, will vary based on a number of factors such as the itinerary, number of days to departure and the length of the hold.
The carrier will continue to offer its 24-hour flexible booking policy that allows reservation changes and cancellations with full refund without a fee within 24 hours of booking. For customers choosing FareLock, the 24-hour flexible booking policy remains in effect upon ticketing, although the FareLock fee is non-refundable.