Mandarin Oriental Hotel Group has switched its current hotel portfolio to the RedX Distribution Management System for distribution across all channels.

Published: 06 Apr 2009

Mandarin Oriental Hotel Group has switched its current hotel portfolio to the RedX Distribution Management System for distribution across all channels.

SynXis, which has provided Mandarin Oriental hotels with a customised booking engine service since 2000, shared that by using RedX for distribution to all channels allows the Group to connect to travel agents, via the global distribution systems (GDS), consumers, who book through online travel sites and the SynXis global call center service, which is available in 12 languages.

SynXis provides Mandarin Oriental with tools for its revenue management strategy. In addition, The Group will also benefit from Property Connect which seamlessly integrates RedX to the Springer-Miller property management system allowing for a single-image of inventory and the ability to achieve parity across all channels.

For its part, SynXis plans to establish a direct presence in Australia and India this year.

Related links: distribution, inventory, property management system

Ends