Airline ‘natural’ share and is it fair?
Tom Bacon, (Oct 3, 2017)
Given the dramatic change in airline domination in many US hub cities over the past decade, can there be such a thing as...
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A new EyeforTravel report considers how travel brands everywhere are harnessing data...
Tom Bacon understands that there are fundamental differences between airlines and...
Tom Bacon considers how customer wealth data should and should not be used
Tom Bacon, (Oct 3, 2017)
Given the dramatic change in airline domination in many US hub cities over the past decade, can there be such a thing as...
Sally White, (Sep 28, 2017)
The onboard retail market might be booming but, as Sally White reports, it’s littered with obstacles and constraints
Tom Bacon, (Sep 12, 2017)
Tom Bacon examines some of the results of a recent annual report from IdeaWorks Company and CarTrawler to understand some of the...
Tom Bacon, (Sep 4, 2017)
In an increasingly customer focused world, airlines need to get creative and segment better, writes Tom Bacon
Tom Bacon, (Aug 29, 2017)
At a recent EyeforTravel conference Tom Bacon took home some lessons from the hotel industry that could be applied to airline...
Pamela Whitby, (Aug 21, 2017)
With growing competition, understanding the impact of ancillary revenue on the bottom line is crucial and, while there is still...
Pamela Whitby, (Aug 17, 2017)
EyeforTravel’s latest report delves into the changing discipline of revenue management and why it is becoming so relevant to a...
Tom Bacon, (Aug 15, 2017)
Ancillary revenue is crucial to the future success of airlines, but should be viewed as a ‘continuous series of new product...
Tom Bacon, (Aug 10, 2017)
Following on from his article on July 13, Tom Bacon now ponders whether airlines need dedicated product managers to grow...
Pamela Whitby, (Jul 31, 2017)
As Ryanair looks set to open its fourth innovation lab, the Irish carrier edges closer to its stated goal of being the ‘Amazon...
Pamela Whitby, (Jul 19, 2017)
As Expedia continues on its mission to automate the so-called hidden segment of ‘meetings, incentives, conferences and...
Pamela Whitby, (Jul 17, 2017)
A new report from EyeforTravel delves into ways that revenue managers can aggregate data streams more effectively
Tom Bacon, (Jul 13, 2017)
There is far more to ancillary revenue than meets the eye and airlines and are starting to recognise that more clearly defined...
Pamela Whitby, (Jul 4, 2017)
Sometimes executives make assumptions based on gut feel but should hotels start thinking more like tech companies to take back...
Pamela Whitby, (Jun 28, 2017)
In an opinion from Timon Bock, the head of distribution partnerships at Blacklane, airlines are challenged to think about how...
Tom Bacon, (Jun 26, 2017)
The forecast was right, but what did we do wrong? Maybe this is the question that executives need to be asking, argues Tom Bacon