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Focus on loyalty to ride out turbulence in travel

There may not be reason to be fearful just yet but as the prospect of recession looms safeguarding loyalty is becoming an imperative,...

Taking the customer experience to infinity and...

Airline guy Tom Bacon recently attended EyeforTravel’s North American show and...

Sixt on the move to make mobility more flexible

An exclusive Q&A with the multinational car rental firm reveals insights into...

Going the extra mile: can airlines differentiate,...

Price and schedule are the most influential factors for travellers booking a flight...

YOTEL’s top RM tip: look at your data in more ways than one!

How the Greta effect is putting long distance rail on the fast track

Luxury cruising: Silversea says product must always trump price

Why using customer wealth data is a tricky business

Tom Bacon, (May 22, 2018)

Tom Bacon considers how customer wealth data should and should not be used

Marriott, Hilton, IHG: are cuts to group commissions fair play or...

Pamela Whitby, (May 14, 2018)

IHG has become the latest chain to axe commissions for hotel group bookings. But at a time of rising competition and soaring...

EyeforTravel Welcome

neil@bristolfilmandmedia.com, (Apr 27, 2018)

Renu Kannu, Project Lead - North America – EyeforTravel

EyeforTravel Opening Remarks from Chairperson

neil@bristolfilmandmedia.com, (Apr 27, 2018)

Susan Black, Chief Commercial Officer – CIE Tours

Separate the Real from The Hype: Emerging Technologies to Accelerate Your...

neil@bristolfilmandmedia.com, (Apr 27, 2018)

Christina Heggie, Investment Principal – Jet Blue Technology Ventures

Separate the Real from The Hype: Emerging Technologies to Accelerate Your...

neil@bristolfilmandmedia.com, (Apr 27, 2018)

Dan Christian, Chief Digital Officer – The Travel Corporation

Panel Q&A: Separate the Real from The Hype: Emerging Technologies to...

neil@bristolfilmandmedia.com, (Apr 27, 2018)

Christina Heggie, Investment Principal - Jet Blue Technology Ventures | Dan Christian, Chief Digital Officer – The Travel...

AI Breaking New Ground: Fuelling the Future of Customer Engagement and...

neil@bristolfilmandmedia.com, (Apr 27, 2018)

Jay Fluegel, Head of Product - Customer Care – Expedia

Fireside Chat: The State of Travel with Booking Holdings

neil@bristolfilmandmedia.com, (Apr 27, 2018)

Todd Henrich, SVP - Corporate Development – Booking Holdings

Working Creatively with Personalization: Measure Your Customer, Not Your...

neil@bristolfilmandmedia.com, (Apr 27, 2018)

Gilad Berenstein, CEO – Utrip | Joe Slattery, SVP Global Marketing & Sales – Holland America Line

Riding the Third Wave – Alternative Accommodation Models and The Future...

neil@bristolfilmandmedia.com, (Apr 27, 2018)

Tim Goodwin, Chief Technology Officer – Vacasa | Michelle Gilman Jasen, Regional Director of Sales & Marketing – Accor...

Trapped, Unusable Customer Data: Breakthroughs in Machine Learning Solve...

neil@bristolfilmandmedia.com, (Apr 27, 2018)

Stuart Greif, Practice Lead - Travel & Hospitality – Amperity (previously Microsoft lead)

Turkish Airlines’ Online Campaign Management – A Case Study On...

neil@bristolfilmandmedia.com, (Apr 27, 2018)

Aysegul Yazici, Online Regional Marketing Specialist – Turkish Airlines | Ubeydullah Gungor, Online Marketing Specialist –...

Leverage artificial intelligence to power your digital marketing and...

neil@bristolfilmandmedia.com, (Apr 27, 2018)

Gurmeet Lamba, COO – Sentient Technologies

Keep Your Customers Clicking by Delivering Smarter, Personalized, More...

neil@bristolfilmandmedia.com, (Apr 27, 2018)

Valerie Windsor, Manager - Social Media & Content Marketing – Air Canada Vacations

Travel Loyalty Report: A Wake–Up Call for Sleepwalking Loyalty Programs

neil@bristolfilmandmedia.com, (Apr 27, 2018)

Oliver Hoare, Sr Director Business Development, North America – Expedia Affiliate Network | Stuart MacDonald, Vice President...

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