May 7, 2014

Whether it’s using mobile to hyper-personalise the experience or email to build closer relationships, Southwest takes a disciplined approach

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Industry Insight

The Weekly Eye: New Zealand into orbit, BA breaks ground, TripAdvisor and the future

Jan 8, 2014

Happy New Year! Our story picks this week deliver some top tips and trending snippets to propel you into 2014

The million-dollar question: which digital marketing trends to focus on in 2015?

Jan 26, 2015

Many new developments in social media and digital marketing will never take off but here are five that may just impact travel businesses in 2015....

Mobile & Innovation: counting on investment, counting on your vote

Jan 15, 2015

Start of a new year, time for new mobile innovation but will this year’s winner be a big name or a new disruptor?

Intelligence Brief

7 need-to-know social moves and mobile trends that you may have missed

Mar 10, 2014

Social media has matured, the success of visual marketing is old news and mobile is the business, so where to now?

3 noteworthy visual marketing trends from a luxury travel brand

Mar 10, 2014

Feeling blue about your social efforts? Should China make you see red? Does colour really impact your marketing efforts? Pamela Whitby finds out

Executive Viewpoint

The life cycle of a travel consumer in the airline industry

Jan 22, 2014

Dean Dacko, Senior Vice President Marketing, Malaysia Airlines shares insider information from these key travel brands on where consumers are really spending their time - who is booking travel, where, when and how

It’s the season to celebrate but should we raise a cheer for airline bag fees?

Dec 30, 2014

In a highly commoditised environment where airlines continue to experiment with bag and other ancillary fees, Tom Bacon believes the answer to the...

4 game-changing insights for harassed hoteliers

Jul 21, 2014

With the hotel industry experiencing unprecedented change in distribution patterns, guest columnist Ed Perry says hoteliers need to shift up a gear

Press Release

Mobile in the Online Travel Agent and Travel Metasearch Industry Report

Aug 6, 2014

In-depth analysis on mobile strategies to build a stronger user experience and improved brand experience

The Weekly Eye: When Dallas did destination marketing, Three views on social

Mar 10, 2014

Feb 26 - Mar 4: One year on for Dallas campaign, Social in 2014, Focus on loyalty and more, Europe’s growth trajectory and more…our pick of the week’...

The Weekly Eye: Price-fixing case thrown out, SoLoMo, silo no!

Feb 26, 2014

February 19 – February 25: No price-fixing conspiracy, SoLoMo and the bottom line, Facebook’s next billion, In search of innovation and more…our pick...