May 7, 2014

Whether it’s using mobile to hyper-personalise the experience or email to build closer relationships, Southwest takes a disciplined approach

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Industry Insight

The Weekly Eye: New Zealand into orbit, BA breaks ground, TripAdvisor and the future

Jan 8, 2014

Happy New Year! Our story picks this week deliver some top tips and trending snippets to propel you into 2014

6 tips for managing social media on a budget

Jun 23, 2015

Small businesses may not have the social clout of larger companies but all is not lost, writes Andrew Hennigan

Nowhere to hide: calls for reviews and sponsored blogs to be more transparent

Jun 19, 2015

Many travel companies may already have the proper procedures in place but a new Competition & Markets Authority report has implications for both...

Intelligence Brief

7 need-to-know social moves and mobile trends that you may have missed

Mar 10, 2014

Social media has matured, the success of visual marketing is old news and mobile is the business, so where to now?

3 noteworthy visual marketing trends from a luxury travel brand

Mar 10, 2014

Feeling blue about your social efforts? Should China make you see red? Does colour really impact your marketing efforts? Pamela Whitby finds out

Executive Viewpoint

Get fully up to speed with the latest developments from the superpowers of social media

Lee McCabe, Head of Travel Global Vertical Marketing, Facebook looks at how Facebook wants the travel industry to engage with the travel consumer via its social network

It’s the season to celebrate but should we raise a cheer for airline bag fees?

Dec 30, 2014

In a highly commoditised environment where airlines continue to experiment with bag and other ancillary fees, Tom Bacon believes the answer to the...

4 game-changing insights for harassed hoteliers

Jul 21, 2014

With the hotel industry experiencing unprecedented change in distribution patterns, guest columnist Ed Perry says hoteliers need to shift up a gear

Press Release

Travel Consumer Report, France, 2012-13

Feb 11, 2014

Unique consumer data about the French Travel consumer that will enable you to sell to the valuable market. Free for subscribers or €495 for non...

The Weekly Eye: When Dallas did destination marketing, Three views on social

Mar 10, 2014

Feb 26 - Mar 4: One year on for Dallas campaign, Social in 2014, Focus on loyalty and more, Europe’s growth trajectory and more…our pick of the week’...

The Weekly Eye: Price-fixing case thrown out, SoLoMo, silo no!

Feb 26, 2014

February 19 – February 25: No price-fixing conspiracy, SoLoMo and the bottom line, Facebook’s next billion, In search of innovation and more…our pick...