Understanding the B2B opportunity that social media provides
Jan 29, 2014 Peggy Studer, Senior Director, Foundational Hotel Products, Global Product Management, Carlson
Peggy Studer, Senior Director, Foundational Hotel Products, Global Product Management, Carlson & Alexandra Lougovoy, Global Product Manager, Hotel Customer Experience, Carlson Wagonlit Travel looks at how social media can be used to better service the customer and provide product feedback in a B2B environment