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Article

How Xanterra is standing out in a ‘sea of sameness’

Understanding customer behavioural data is vital in the travel industry but never more so than now. The chief marketing officer of Xanterra...
Best Western: it won’t be a boring night

Pamela Whitby chats to the CEO of Best Western about the Channel 4 series that...

How to power a personalised experience from the...

All successful travel and hospitality companies put CX first but there is always...

How Xanterra is making CX magic with marketing

In an exclusive interview, The Xanterra Collection CMO Betsy O’Rourke reveals why...

Fake reviews: time to come out fighting
Facebook and The Culture Trip talk travel trends
A long day in the life of a hotel GM
Hack Smart Distribution Across the Value Chain - Part 1

Editor, (Feb 15, 2019)

Konstantin Demanov, Deputy Sales Director, Aeroflot - Russian Airlines

The Big Players move into the Experience Economy - Know how to React

Editor, (Feb 15, 2019)

Rene Frey, CEO, Insight Guide // Alex Tourski, Founder, Izi.travel // Manuel Hilty, CEO, Nezasa

How to Survive and Thrive in a Market Dominated by Megabrands - Part 1

Editor, (Feb 15, 2019)

Louise Nolder, Global Brand Development Director, Secret Escapes

How to Survive and Thrive in a Market Dominated by Megabrands - Part 2

Editor, (Feb 15, 2019)

Sanchit Rege, Manager, E-Distribution Europe, Africa, Middle East and South West, Asia Hyatt International

How to Survive and Thrive in a Market Dominated by Megabrands - Part 3

Editor, (Feb 15, 2019)

Fraser Brown, Retail Director, Heathrow Express

Tools, People and Software - The Roadmap to Prediction and Profit

Editor, (Feb 15, 2019)

Shehzad Khan, Vice President, Data Product & Operations, Intent Media

Be Scientific and Creative with Social Media

Editor, (Feb 15, 2019)

Alex Renshaw, Social Media Manager, Icelolly.com

Maximise the Value of Every Customer - Leveraging AI and ML to Calculate,...

Editor, (Feb 15, 2019)

Roni Cohen, Director of Data Science, Optimove

Apps, Voice and Mobile - Get it Right. - Part 1

Editor, (Feb 15, 2019)

Laura Giorgetti, Onboard Digital Guest Experience Project Manager, Costa Cruises

Apps, Voice and Mobile - Get it Right - Part 2

Editor, (Feb 15, 2019)

David Cadenhead, Director of Information Technology, CityJet

End Data Paralysis and Get Stuff Done.

Editor, (Feb 15, 2019)

Michael Muckel, CTO, Fineway

Appoint your First Head of AI

Editor, (Feb 15, 2019)

Bas Lemmens, CEO, Meetings.com with Moderator: Paul Richer, Senior Partner, Genesys Digital Transformation

Leverage Data and Technology to Shape the Future of Travel

Editor, (Feb 15, 2019)

Houman Goudarzi, Head of BI Projects and Industry Engagement, IATA

A Human Touch Powered by Technology

Editor, (Feb 15, 2019)

Wijnand de Groot, VP Digital Marketing and Sales, KLM

Create Lifetime Loyalty: Mobile UI is UX

Editor, (Feb 15, 2019)

Dave Ashton, CEO, Loco2

Can Tech and Data give our Industry back its Soul?

Editor, (Feb 15, 2019)

Alysha Smith, Global Head of Marketing, Magnuson Hotels with Moderator: Paul Richer, Senior Partner, Genesys Digital...

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