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Article

How Xanterra is standing out in a ‘sea of sameness’

Understanding customer behavioural data is vital in the travel industry but never more so than now. The chief marketing officer of Xanterra...
Best Western: it won’t be a boring night

Pamela Whitby chats to the CEO of Best Western about the Channel 4 series that...

How to power a personalised experience from the...

All successful travel and hospitality companies put CX first but there is always...

How Xanterra is making CX magic with marketing

In an exclusive interview, The Xanterra Collection CMO Betsy O’Rourke reveals why...

Fake reviews: time to come out fighting
Facebook and The Culture Trip talk travel trends
A long day in the life of a hotel GM
Separate the Real from The Hype: Emerging Technologies to Accelerate Your...

neil@bristolfilmandmedia.com, (Apr 27, 2018)

Dan Christian, Chief Digital Officer – The Travel Corporation

Panel Q&A: Separate the Real from The Hype: Emerging Technologies to...

neil@bristolfilmandmedia.com, (Apr 27, 2018)

Christina Heggie, Investment Principal - Jet Blue Technology Ventures | Dan Christian, Chief Digital Officer – The Travel...

AI Breaking New Ground: Fuelling the Future of Customer Engagement and...

neil@bristolfilmandmedia.com, (Apr 27, 2018)

Jay Fluegel, Head of Product - Customer Care – Expedia

Fireside Chat: The State of Travel with Booking Holdings

neil@bristolfilmandmedia.com, (Apr 27, 2018)

Todd Henrich, SVP - Corporate Development – Booking Holdings

Working Creatively with Personalization: Measure Your Customer, Not Your...

neil@bristolfilmandmedia.com, (Apr 27, 2018)

Gilad Berenstein, CEO – Utrip | Joe Slattery, SVP Global Marketing & Sales – Holland America Line

Riding the Third Wave – Alternative Accommodation Models and The Future...

neil@bristolfilmandmedia.com, (Apr 27, 2018)

Tim Goodwin, Chief Technology Officer – Vacasa | Michelle Gilman Jasen, Regional Director of Sales & Marketing – Accor...

Trapped, Unusable Customer Data: Breakthroughs in Machine Learning Solve...

neil@bristolfilmandmedia.com, (Apr 27, 2018)

Stuart Greif, Practice Lead - Travel & Hospitality – Amperity (previously Microsoft lead)

Turkish Airlines’ Online Campaign Management – A Case Study On...

neil@bristolfilmandmedia.com, (Apr 27, 2018)

Aysegul Yazici, Online Regional Marketing Specialist – Turkish Airlines | Ubeydullah Gungor, Online Marketing Specialist –...

Leverage artificial intelligence to power your digital marketing and...

neil@bristolfilmandmedia.com, (Apr 27, 2018)

Gurmeet Lamba, COO – Sentient Technologies

Keep Your Customers Clicking by Delivering Smarter, Personalized, More...

neil@bristolfilmandmedia.com, (Apr 27, 2018)

Valerie Windsor, Manager - Social Media & Content Marketing – Air Canada Vacations

Travel Loyalty Report: A Wake–Up Call for Sleepwalking Loyalty Programs

neil@bristolfilmandmedia.com, (Apr 27, 2018)

Oliver Hoare, Sr Director Business Development, North America – Expedia Affiliate Network | Stuart MacDonald, Vice President...

CASE STUDY: Supercharge your engagement strategy: Bring your story to life...

neil@bristolfilmandmedia.com, (Apr 27, 2018)

Will Farnan, Client Partner - Travel Suppliers – Facebook

Virtual Reality: Incorporating Virtual Content and Mobile Video into Your...

neil@bristolfilmandmedia.com, (Apr 27, 2018)

Robecta Ma, VP - Marketing – Cathay Pacific Airways

The Customer at The Heart of Your Strategy: The Role of Industry...

neil@bristolfilmandmedia.com, (Apr 27, 2018)

Susan Black, CCO – CIE Tours

Panel: The Customer at The Heart of Your Strategy: The Role of Industry...

neil@bristolfilmandmedia.com, (Apr 27, 2018)

Susan Black, CCO – CIE Tours | Emre Mangir, CCO – Mozio | Amy Fox, Head of Business Development & Strategic Partnerships...

The Far from Perfect Travel Journey: Successfully Pioneer the Use of Data...

neil@bristolfilmandmedia.com, (Apr 27, 2018)

Christine Kettmer, Senior Director - Customer Experience & Innovation – Marriott

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