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Mobile and Technology

Part I: AI, facial recognition and hotel robots march into 2019

In the first of a two-part article Sally White looks at how some of last year’s defining moves in the hotel space are continuing to play out this year

Revenue and Data Management

4 ways that NDC is reshaping how airlines sell

Confused about what exactly IATA’s New Distribution Capability can deliver for airlines? Tom...

Mobile and Technology

Zoku: new cool kid on the extended stay block

Business travel that drags on isn't so much fun, but Dutch brand Zoku is looking to change that....

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Analytics and AI in Travel North America

Mar 14-15, 2019,

Lead in hyper-Personalization through AI. The first ever AI and Hyper-Personalization Travel Conference.

The Travel CX and Acquisition Summit 2019

May 21-22, 2019, London

Win customers. Deliver a Superior CX. Cultivate Loyalty

Distribution Strategies

Will Google stay off the OTAs patch?

As Google’s meta-model becomes increasingly monopolistic,...

‘Weird, dynamic, unpredictable’: into the future with online travel

From ‘dated’ industry comeback kids to the Google...

Metasearch Markets and How Big It Can Get

Wei Xia looks at metasearch markets

+ more analysis

Mobile and Technology

Part I: AI, facial recognition and hotel robots march into 2019

In the first of a two-part article Sally White looks at how...

Zoku: new cool kid on the extended stay block

Business travel that drags on isn't so much fun, but...

Cross platform marketing and the consumer journey

Amrita Banta, Managing Director, Agility Research &...

+ more analysis

Revenue and Data Management

4 ways that NDC is reshaping how airlines sell

Confused about what exactly IATA’s New Distribution...

The business case for openness in the era of the API

Holding your data close to your chest is no way to grow...

Personalised Product - Data is the Key - WeSwap

Rob Stross, CMO, WeSwap

+ more analysis

Social Media and Marketing

Emotional intelligence is the key to CX in 2019, says Crowne Plaza

Forget artificial intelligence, could 'EI' be...

Lessons in how to adapt, thrive and ‘make it simple’

Joerg Esser continues on the quest for simplicity and finds...

Highgate Hotels - Innovate your approach to loyalty, personalization and brand confidence

Kurien Jacobs discusses the importance of knowing your...

+ more analysis

Articles Trending Now

Airline disruption set to continue in 2019

Against a backdrop of gyrating oil prices, extreme weather, strikes and delays, the drive to digitalises continued to shift airline business models

EyeforTravel On Demand Content

Learn what point in the customer journey do mobiles and tablets add the most value

Chinmai Sharma, VP RM & Distribution, Louvre Hotel...

How to use the features of smartphones to further engage and sell

Rob Stross, Director, Directflights.com looks at how...

Responsible design for multiple devices

Kelly Lees, General Manager, International, Gogobot looks...

+ more analysis

EyeforTravel Blog

Hotels are losing out on metasearch
Dec 11, 2018

Hotels need to improve their competitive performance and monitoring of metasearch channels finds new research.

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Why every company should put extra effort into customer analytics
Dec 6, 2018

The opportunities for business to extract customer data are expanding. Therefore, today’s business imperative is to enhance customer analytics. This is a guest post from Datumize.
...
Wholesalers are the biggest issue in hotel distribution
Dec 4, 2018

Hotels and OTAs are being undercut on the overwhelming majority of OTA searches by non-authorised players looking to capitalise on price competitiveness finds a new white paper.
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