More Industry Insight Articles
Apr 16, 2014
Behind every great travel product or service is a well-trained and dedicated team, writes Ritesh Gupta
Apr 16, 2014
The time taken to complete a booking for a wedding today is, perhaps, an indication that marriage is a big commitment, but what can travel companies do to smooth the experience? Ritesh Gupta reports
Apr 15, 2014
A picture paints a thousand words and there are as many ways to use Instagram. Ritesh Gupta takes a look
Apr 14, 2014
Being ‘liked’, ‘friended’ and ‘retweeted’ may feel good but do not reflect return on investment. Ritesh Gupta reports
Apr 11, 2014
If there is one person who needs to have a razor-sharp focus on the customer experience, it is the hotel general manager, writes Ritesh Gupta
Apr 10, 2014
Being across all social networks at the same time requires a meticulous approach.Ritesh Gupta investigates
Apr 8, 2014
Is your hotel hyper-local enough? Are Google service-level agreements cramping your style? Can content deliver ROI? Pamela Whitby finds out
Apr 3, 2014
A start-up on a mission to crowdsource user generated content may have to ‘let go a bit with quality’
Apr 1, 2014
It’s easy to say… ‘Invest in making progress’. But how exactly do you sell more travel products, shape the future of travel and make your vision for your travel company a reality?
Mar 27, 2014
A minor tweak in Facebook’s newsfeed algorithm or the way insights can be used by businesses can impact travel brands. Ritesh Gupta investigates