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Article

Sensor alert: how the travel industry is investing in...

From helmets that screen temperatures to platforms proclaiming infection detection and sensor-based menu protection, Covid-19 has spurred a...
The future of aviation: automation, ancillaries...

Pamela Whitby catches up with aviation innovator Duffel which is fully funded and...

How TRVL.com is putting the agent into online...

Pamela Whitby speaks to an industry veteran, serial traveller and entrepreneur about...

Bond in the time of Corona

A virtual platform for managing teams, tribes and clans, developed in the pressure...

Why AI might be checking into hotels sooner than you think
Women in travel making an impact
Alternative Airlines: taking a ‘contrarian’ approach to flight...
Innovation against the odds

Editor, (Dec 19, 2019)

At EyeforTravel’s recent North American show, travel executives explained how they screen new travel tech ideas. Tom Bacon...

Next-generation travel on the Moove

Editor, (Nov 21, 2019)

Pamela Whitby speaks to a new start-up and a not-so-new start up shaking up the evolving world of business travel where the...

Tours & activities and the quest for a simple user experience

Editor, (Nov 15, 2019)

Pamela Whitby spoke to the chief product officer of a recently launched metasearch platform for tours and activities which is...

Duffel: helping new entrants to bag a flight and crack CX

Editor, (Oct 31, 2019)

It may be a start up tech company trying to disrupt airline technology incumbents but the end user experience is where it all...

Artificial Intelligence: a functional fit or a disciplined tool?

Editor, (Oct 9, 2019)

It is early days for the use of artificial intelligence (AI) and companies are still finding their way about where it best fits....

Farewell Thomas Cook. Gone but not forgotten

Pamela Whitby, (Sep 25, 2019)

There will be far-reaching consequences from the collapse of a 178-year-old icon of travel and our thoughts are with all affected

Airbnb, WhyHotel, Roomkey: from pop-ups to novel design and honest booking

Editor, (Sep 24, 2019)

Why not a pop-up hotel in the evolving hospitality landscape? Hear more at EyeforTravel North America, travel’s most senior...

Payment regulations: travel companies must brush up on communication

Editor, (Sep 12, 2019)

With less than one-fifth of companies informing their travellers about the impact of strong customer authentication (SCA)...

Wake-up call for voice in travel

Editor, (Sep 3, 2019)

Sally White takes a look at developments in voice and finds that there is still a way to go

Payment security: implementation delays are good news for travel

Editor, (Jul 30, 2019)

Delays are not usually good in the travel industry, but the extension of the deadline for implementing new EU security deals...

Reality check-in: a sneak peak at airports of the future

Editor, (Jul 23, 2019)

From digital passports to chatbots, electric aircraft, facial recognition and 5G robots, new-fangled technology is taking...

Q&A: Virgin Trains CIO ‘highly confident’ in tech innovation

Editor, (Jul 18, 2019)

In the complicated UK rail industry, companies are now going all out to simplify the journey and improve the experience. Virgin...

Accor: going ‘ALL’ out to build a modern loyalty programme

Editor, (Jul 4, 2019)

Loyalty in travel is not what it used to be and like many other hotel groups, Accor is looking to build an ecosystem of...

'Payments shouldn’t be a hurdle we fall at,' says Facebook

Editor, (Jun 24, 2019)

Is Facebook's move to take on the global financial system with the launch of Libra, a tipping point for cryptocurrency...

Amazon, IHG, Hyatt, GCH talk voice

Editor, (Jun 18, 2019)

It may be early days but travel brands must prepare for the march of the voice-based machines

Winning with travel tech in the age of the independent hotel

Editor, (Jun 4, 2019)

Not all that long ago independent hotels had no control over guest data or the customer experience but thanks to travel...

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