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Article

5 Travel industry majors: bleak numbers and the spin...

Booking, Expedia, TripAdvisor, IHG and Hilton have all announced predictably dire results which they tempered with talk of things getting...
Out of the big box: when flexible hotel inventory...

In a week where Accor became the latest to launch a hotel office, is there reason to...

How data will help London light the way to...

With a few exceptions, the hospitality industry is still shuttered in the UK...

Travel freeze but it won't last forever

History tells us that travel innovation accelerates in a recession but this time...

Ice hockey vs hotels, and ways to win the CRM game
Made for millennials: is 2020 the time for timeshare?
Harness data to excel at the cross-sell, says Caesars Entertainment
Focus on loyalty to ride out turbulence in travel

Editor, (Dec 9, 2019)

There may not be reason to be fearful just yet but as the prospect of recession looms safeguarding loyalty is becoming an...

Taking the customer experience to infinity and beyond

Editor, (Nov 19, 2019)

Airline guy Tom Bacon recently attended EyeforTravel’s North American show and learned some valuable lessons from a hotelier...

Sixt on the move to make mobility more flexible

Editor, (Oct 29, 2019)

An exclusive Q&A with the multinational car rental firm reveals insights into emerging mobility landscape

Going the extra mile: can airlines differentiate, so bookers become less...

Editor, (Oct 23, 2019)

Price and schedule are the most influential factors for travellers booking a flight but does it have to be this way? Tom Bacon...

YOTEL’s top RM tip: look at your data in more ways than one!

Editor, (Oct 16, 2019)

An exclusive Q&A with a revenue expert at innovative hotel brand YOTEL delivers tops tips and insight into the evolving field...

How the Greta effect is putting long distance rail on the fast track

Editor, (Oct 15, 2019)

The landscape in Europe is complex but with travellers demanding greener travel, the shift online and the rise of competition,...

Luxury cruising: Silversea says product must always trump price

Editor, (Oct 10, 2019)

The perception of revenue managers as purely mathematical types might work in some cases, but that is not the case in the luxury...

How Royal Caribbean pricing tactics are setting sail with AI

Editor, (Oct 7, 2019)

The cruise line has made its first into automation and will be sharing pricing insights at upcoming EyeforTravel North America...

How lastminute.com is tackling digital, data and differentiation

Editor, (Oct 3, 2019)

Even as an established brand lastminute.com is finding the going tough but it helps to be a jack-of-all-trades. Pamela Whitby...

I have a dream: Q&A with the CFO of Kiwi.com

Editor, (Oct 1, 2019)

A pioneer of virtual interlining, Kiwi.com says that it is still learning but the company’s CFO, Juraj Striezenec has high...

Louvre moves to transform, innovate and add revenue in unsettled times

Pamela Whitby, (Sep 25, 2019)

Pamela Whitby chatted to Louvre Hotel Group’s chief strategy officer who argues that the formula for success is not what it...

Marriott: deliver choice and control and be 'super conscientious'

Editor, (Sep 19, 2019)

While a great portfolio of hotels remains a cornerstone of Marriott's offering, the group understands that in today's...

5 Revenue optimising tips from experts in travel

Editor, (Sep 17, 2019)

In a recent webinar, Interlude, Barceló, Thomas Cook and Facebook share expert insight ahead of the EyeforTravel Revenue...

Focus on loyalty to ride out turbulence

Editor, (Sep 10, 2019)

Sally White considers some of the recommendations being made by various organisations as the threat of recession looms

Why hoteliers need the tools to think like asset managers

Editor, (Sep 5, 2019)

As investment continues to flow into the hotel industry, general managers need to add financial skills analysis to their toolbox,...

Airline growth: why ancillary revenue is the way up!

Editor, (Sep 2, 2019)

Growing an airline business without new aircrafts is an ideal scenario but generating that ancillary revenue requires a shift in...

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