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Article

Fake reviews: time to come out fighting

The last thing travellers want is to turn up to find that the experience differs wildly to what is said in the review. But what can be done...
Facebook and The Culture Trip talk travel trends

Hear from marketing gurus at the world’s biggest social network and a start-up...

A long day in the life of a hotel GM

With 18 years experience working for Jurys Inn behind him, Andy Gray is now general...

Facebook: reducing friction and easy ways to win

Brands that don’t reduce friction and surprise and delight their customers will be...

Q&A: tips from a top class reboot for Blacklane
Bye-bye mass tourism, hello healing touch
Inseparable: the customer journey and the online experience
Master a Dynamic and Automated Future

Editor, (Feb 15, 2019)

Rene-Karl Arm, Head of Revenue Management, AS Tallink Grupp

Minimise Damage and Loss

Editor, (Feb 15, 2019)

Daniela Hupfeld, Commercial Director, Thomas Cook Hotels and Resorts // Cynthia Reitano, Deputy Director Revenue Management &...

The Forecasting Holy Trinity - Business, Tech and Maths

Editor, (Feb 15, 2019)

Ignazio Pisano, Revenue and Capacity Management and Leisure Sales Director, Europcar with Moderator: Paul Richer, Senior Partner,...

The Dream Team: From Content Editors to a Content Power House, Customer...

Editor, (Feb 15, 2019)

Roel Verhagen, Head of Ecommerce, Eurail.com

Use Data to Green Light Brilliant Products

Editor, (Feb 15, 2019)

Tina Haslem, Head of Product - Air & Supply, Travix with Moderator: Paul Rodgers, Chairman, Vendorcom

How not to Lose Today’s Customer whilst being a Traditional Conglomerate

Editor, (Feb 15, 2019)

Mathias Hüske, Chief Digital Officer, Deutsche Bahn

Learnings from Machine Learning - At Work

Editor, (Feb 15, 2019)

Sergio Stievano, Chief Data Officer, Lastminute.com

The Digital Transformation of a Global Business

Editor, (Feb 15, 2019)

Matthew Gardiner, Marketing Manager, IAG Cargo

Merge AI into Your Business

Editor, (Feb 15, 2019)

Jeff Garber, Vice President - Revenue Management Systems, IHG // Raj Dhawan, Senior Executive, Technology, The Travel Corporation

An Extraordinary Journey into Data Science and AI

Editor, (Feb 15, 2019)

Aaron Sugarman, Chief Commercial Architect, TUI Group with Moderator: Paul Richer, Senior Partner, Genesys Digital Transformation

A Walk in the Traveller’s Shoes

Editor, (Feb 15, 2019)

Christian Berces, Sr. Director EMEA Operations and Product Performance, HomeAway

Hack Smart Distribution Across the Value Chain - Part 2

Editor, (Feb 15, 2019)

Carlo Fontana, General Manager, Hotel Lugano Dante

Hack Smart Distribution Across the Value Chain - Part 1

Editor, (Feb 15, 2019)

Konstantin Demanov, Deputy Sales Director, Aeroflot - Russian Airlines

The Big Players move into the Experience Economy - Know how to React

Editor, (Feb 15, 2019)

Rene Frey, CEO, Insight Guide // Alex Tourski, Founder, Izi.travel // Manuel Hilty, CEO, Nezasa

How to Survive and Thrive in a Market Dominated by Megabrands - Part 1

Editor, (Feb 15, 2019)

Louise Nolder, Global Brand Development Director, Secret Escapes

How to Survive and Thrive in a Market Dominated by Megabrands - Part 2

Editor, (Feb 15, 2019)

Sanchit Rege, Manager, E-Distribution Europe, Africa, Middle East and South West, Asia Hyatt International

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