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How Xanterra is standing out in a ‘sea of sameness’

Understanding customer behavioural data is vital in the travel industry but never more so than now. The chief marketing officer of Xanterra...

Best Western: it won’t be a boring night

Pamela Whitby chats to the CEO of Best Western about the Channel 4 series that...

How to power a personalised experience from the...

All successful travel and hospitality companies put CX first but there is always...

How Xanterra is making CX magic with marketing

In an exclusive interview, The Xanterra Collection CMO Betsy O’Rourke reveals why...

Fake reviews: time to come out fighting

Facebook and The Culture Trip talk travel trends

A long day in the life of a hotel GM

Facebook: storm in a much bigger data brew

Pamela Whitby, (Mar 21, 2018)

As the latest media furore around Facebook's handling, or mishandling, of data makes headlines across the world, and with...

Holiday Pirates: too good to be true?

Pamela Whitby, (Feb 22, 2018)

Revenue and profits might still be under wraps, and it may not always be great news for suppliers, but the editorially led and...

Why Japan Airlines is striving to be more than 'just a mode of...

Pamela Whitby, (Jan 31, 2018)

For years the airline business has been highly commoditised but as travellers demand more that is changing. Japan Airlines shares...

Why communal spaces are the new luxury

Anonymous, (Jan 22, 2018)

Guest columnist Kristian Valk, the CEO and founder of Hotelchamp says the way a hotel presents its facilities online can help to...

Setting the scene and event notices

neil@bristolfilmandmedia.com, (Dec 19, 2017)

Leo Langford, Conference Producer, EyeforTravel

Chairperson introduction

neil@bristolfilmandmedia.com, (Dec 19, 2017)

Paul Richer, Senior Partner

Panel: Awaken your Brand DNA with Data and Digital Innovation

neil@bristolfilmandmedia.com, (Dec 19, 2017)

Fabrice Otano, Chief Data Officer, Accor Hotels | Fernando Vives, Chief Commercial Officer, NH Hotel Group | Brenda van Leeuwen...

Panel: Get the Optimal Structure to be an Analytics-First Company

neil@bristolfilmandmedia.com, (Dec 19, 2017)

Andrei Grintchenko Head of Business Intelligence IATA | Yann Raoul CEO Gopili

Connect the Data Dots to Build and Create Personalised Interactions Using...

neil@bristolfilmandmedia.com, (Dec 19, 2017)

Oleksandr Medovoi, President & CEO, AltexSoft

Data Rich, Information Poor - End the Human Bottleneck to Drive Commercial...

neil@bristolfilmandmedia.com, (Dec 19, 2017)

Ignazio Pisano, Revenue & Capacity Director- France, EuropCar

Data Rich, Information Poor - End the Human Bottleneck to Drive Commercial...

neil@bristolfilmandmedia.com, (Dec 19, 2017)

Shravan Kochhar, Director, Revenue Protection & Strategic Insights, eDreams ODIGEO

Panel Q&A - Data Rich, Information Poor - End the Human Bottleneck to...

neil@bristolfilmandmedia.com, (Dec 19, 2017)

Ignazio Pisano, Revenue & Capacity Director- France, EuropCar | Shravan Kochhar, Director, Revenue Protection & Strategic...

Drive Direct in a Mobile First World - NH Hotel Group

neil@bristolfilmandmedia.com, (Dec 19, 2017)

Stephan Keschelis, VP E-Commerce and Digital Transformation, NH Hotel Group

Drive Direct in a Mobile First World - Choice Hotels

neil@bristolfilmandmedia.com, (Dec 19, 2017)

Tess Mattisson, Director, European Marketing, Choice Hotels

Panel Q&A - Drive Direct in a Mobile First World

neil@bristolfilmandmedia.com, (Dec 19, 2017)

Stephan Keschelis, VP E-Commerce and Digital Transformation, NH Hotel Group | Tess Mattisson, Director, European Marketing,...

Programmatic Marketing - Automated Real-Time Bidding that Wins You the...

neil@bristolfilmandmedia.com, (Dec 19, 2017)

Samuel Heraud, Corporate E-Commerce & Digital Strategy Director, Kempinski Hotels

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